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We have introduced new routes, faster processing and improved shipment visibility for our customers. This update is part of our ongoing investment in a faster, more transparent international courier experience from Bangladesh.

What has changed

• New consolidated routes reduce handling steps for major destinations.
• Faster processing at our Dhaka origin facility.
• Improved shipment visibility with more frequent status updates.

What this means for you

Shipments booked on the updated routes may see earlier pickup cut-offs and clearer tracking information. Estimated transit times for the affected destinations remain within the ranges published on our country pages, and in many cases the door-to-door experience is more predictable.

Our aim is simple: fewer surprises, faster replies and clear tracking from pickup to delivery.

Action for active shipments

If you have an active shipment, please continue to track it using your tracking number. For anything unclear, contact our support desk with your tracking number and we will check the latest update for you.

Need a quote?

Request a quote for your next shipment and our team will confirm service, price, documents and pickup options for your route.

JP Express is pleased to announce that South Korea is now a supported destination on our international courier network. This route is suitable for documents, personal parcels and small commercial shipments.

Service overview

• International courier with reliable estimated transit times.
• Door-to-door delivery in major Korean cities.
• Support for personal and commercial shipments with the correct documents.

Documents and restrictions

Food, agricultural items, medicines and cosmetics in volume are subject to Korean import rules and may need additional documentation. Always confirm with our team before booking restricted categories.

Our operations and customer support teams completed a focused training program covering international documentation, compliance and handling of restricted categories.

Why this matters

Accurate documentation is one of the most common reasons a shipment is delayed at customs. By investing in regular team training, we reduce avoidable delays and give clearer guidance to customers before booking.

What was covered

• Commercial invoice and packing list accuracy
• Destination-specific requirements for common routes
• Restricted and prohibited item handling
• Clear communication with customers at pickup and delivery

We have updated our internal customs documentation guidelines for selected destinations. The changes are designed to reduce avoidable holds and improve clearance consistency.

What to prepare

• Clear and accurate description of contents
• Declared value consistent with the goods
• Correct recipient details, including a reachable phone number
• Product-specific certificates where required by the destination

Reminder

Customs rules change. Always confirm current requirements with our team before booking shipments that fall under restricted categories.

JP Express has partnered with a leading global carrier to improve transit times and expand service coverage for our commercial and personal shipments.

What improves

• Broader destination coverage
• More predictable transit times on key routes
• Improved visibility for commercial cargo

Existing bookings continue without disruption. New bookings will progressively benefit from the expanded network.

Pickup and delivery schedules are adjusted during the Eid holiday period. Please plan shipments accordingly and confirm timing with our team for time-sensitive items.

Key points

• Some routes may have a shortened daily cut-off.
• Deliveries to certain destinations may take longer than usual.
• Customer support remains available during the holiday hotline hours.

Book early where possible. For urgent shipments, contact our team and we will confirm the best available option for your route.